Loyalty Program FAQ

Thanks for being a loyal Vera Roasting Company customer! We've created a new rewards program to say thanks for supporting us. Please contact us if you have questions about the program. 

How can I earn points?

There are a few ways that you can earn loyalty points. First, you earn 10 points for just for joining the program! Additionally, you earn points every time you make a purchase on VeraRoasting.com. One point equals $0.20, so you earn 5 points for every dollar you spend at VeraRoasting.com. You also earn 25 points on your birthday (along with a special bonus gift!), and receive 500 points by referring your friends to Vera Roasting Company with your own custom link.

What can I use loyalty points for?

When you accumulate enough points, you can exchange them for discount codes:

500 points = 10% off

1000 points = 15% off

2000 points = 20% off

Are there any exclusions?

You can earn points by making a purchase at VeraRoasting.com. Wholesale and corporate accounts are not eligible to participate in this program. Retail store, Amazon, and Ebay purchases are also excluded from the loyalty program.

Do points expire?

Vera Roasting Company reserves the right to disable any customer account without warning after 6 months of inactivity.

How can I redeem my points?

Go to the widget shaped like an asterisk on the bottom left-hand corner of the website. Click the "Get Reward" button next to the incentive and your discount code will appear. It will also be emailed to you. If you don't have enough points, you will see how many points you still need.

How can I add my birthday?

Go to VeraRoasting.com and login to your customer account by clicking the person icon in the upper-righthand corner. Then enter this URL into your browser bar: https://www.veraroasting.com/?launchLoyalty=1&loyaltyTab=/widget/birthday. You will be prompted to enter your birthday.